Frequently Asked Questions

Everything you need to know about your next tech upgrade.

Are your electronics covered by a warranty?

Yes, all products purchased from Apparel come with a standard 12-month manufacturer warranty. Some items may offer extended coverage options at checkout.

What is your return policy for opened gadgets?

We offer a 30-day return window. If the item is opened, it must be returned with all original packaging, cables, and accessories to be eligible for a full refund.

How long does shipping take for high-value items?

Standard shipping typically takes 3-5 business days. For security, all electronics over $200 require a signature upon delivery.

Do you offer technical support for setup?

Absolutely! Our tech team is available via live chat or email from 9 AM to 6 PM EST to help you configure your new devices and troubleshoot any initial issues.

Are the products on your site brand new or refurbished?

Unless clearly labeled as 'Certified Refurbished' in the product title, all electronics sold on Apparel are 100% brand new and factory-sealed.

Which payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and financing options through Affirm to help you manage the cost of premium electronics.